Testimonials—“Best House Cleaning Service in the Hamptons” Jocelyne Ranucci
Testimonials—“Best House Cleaning Service in the Hamptons”
We have been so pleased by the service we have received during our two years with A Votre Service! Our house has been beautifully cleaned weekly during the summer months as well as in the off season whenever we have requested it. In addition, we have taken advantage of the handyman services, which has relieved us of the stress of finding someone to handle small odd jobs that arise. Working with A Votre Service! has been a pleasure.
A Votre Service! has been a spectacular resource for maintaining the estate. Brenda and her team ease the burden of second home ownership and make us feel like the house is in good hands even when we are not there. Their staff keep watch over everything, even through the winter months, and are always great about making sure they are anticipating our needs for the future. Any emergencies are met with expediency and their cleaning staff are wonderful. They do an excellent job of being both reliable and professional. Even if they don’t know who the right person for a particular need is, they will do their due diligence to figure it out on our behalf. We would highly recommend them to anyone looking for assistance in managing their estate.
Angela was absolutely phenomenal at completing the job of organizing my closet. I felt that she really went above and beyond to make sure that the end result was perfect and looked like a showroom. Her organizational skills are admirable. Besides accomplishing a difficult task in the time allotted, she was a pleasure to have in my home and to spend time with. She was professional, and I felt comfortable revealing the state of my closet to her. I’ve already sung your and Angela’s praises to friends and family and will happily pass on your info should they ask!
A Votre Service! is by far the best house cleaning service in the Hamptons, NY. After a few disappointing experiences with various local cleaning services I was referred to A Votre Service! by a friend who has been using them for years. I thank my friend every week after they come! What a difference to have the staff of A Votre Service! take care of our house. The quality of the work, the attention to detail, and the personal attention they give is unsurpassed. I am so pleased to have found them and I highly recommend their stellar service!
I needed a whole-house spring cleaning. The two cleaning ladies the company sent were very good and did a great job of cleaning the entire house, including the basement.
I have been using A Votre Service on my house for over two years. Every time I come for the weekend, I feel so relaxed and happy upon entering that they have taken such great care to make the house not only spotless but organized and well tended. We have called on them for other service providers as well that have all been great. I worry so much less knowing A Votre Service is there for me.
The team at A Votre Service! is a must have for people like us that cannot be there to check in their own property and want to enjoy their time spent at their vacation home rather than attending to chores or worrying about rental issues. They have impeccable attention to detail, excellent communication and take initiative at every turn. We never have to worry about our property when we are not there. Brenda in particular has been amazing and even went as far as to accommodate our schedule and meet us for a Sunday appointment. Our property is relatively small compared with those in the area but the team has given us the same care and attention they offer all their clients. I cannot recommend them highly enough.
Thank you for the excellent job you did on the house. The realtor for the current tenants checked the house and said it was spotless!
The quality of your work is excellent, the best cleaners we have ever had in the Hamptons. You can always trust the job will be well done.
We would recommend A Votre Service to anybody! We have a house full of guests on the summer weekends and I never have to worry about the house not being spotless each week. They do a great job and make my life a lot easier.
With A Votre Service, I don’t have to worry that my home will be perfectly cleaned when I arrive. I’m able to rest assured knowing my house is being cared after by professionals who provide a level of quality steps above most cleaning services.
House watching service for our vacation home. Great company who goes above and beyond. They provide housekeeping, handyman, and can set up everything and anything that you need. 5 star service! Everyone is great, Brenda is a wonderful person as is the owner, Jocelyne. I found them by an internet search and am thrilled that I did. It is a vacation home, they are my eyes, ears, arms and legs and provide comfort knowing that they will go the extra mile to watch my back. They do everything well. Do not hesitate to call.
“There is a reason I have been using A Votre Service for years now. They are utterly professional and reliable. A well as cleaning my house impeccably, I have called on them for numerous emergencies such as being locked out of the house, needing emergency snow shoveling and they have always been available even at weekends. They are additionally extremely organized in terms of communicating via email, and billing—which saves a lot of my time previously involved in calling and leaving messages for other services. I couldn’t recommend anyone else more highly!“
A Votre Service cleaning staff was exceptional. They did a great job and were very thorough and professional. I was very happy with their service. I haven’t been able to find anyone who could do the job at any level of professionalism that compares to yours at all in the five years we’ve owned the house!
I have been using their house cleaning services now for several years and I always count on them, and trust them completely. The people that work there are very professional and always do a great job. They have very high standards of excellence and I would highly recommend them.
My family has been a customer of A Votre Service! for several years now and we couldn’t be happier with their service! We absolutely love our housekeeper! She does a wonderful job keeping our home clean and comfortable! For example, we track in lots of beach sand and the floors are always spotless after her visits. The office staff is terrific as well! They are always super pleasant and always go the extra mile to accommodate their clients. I highly recommend A Votre Service!
I used to think no one could care about my home as much as I do. I was wrong. Jocelyne and Brenda do. After hiring AVS to do a top-to-bottom cleaning for a newly purchased weekend house two years ago, I wasn’t sure I needed such a full-service to handle ongoing maintenance. Wrong again. They’re absolutely passionate about housekeeping and all that that entails. It shows in every aspect of the business. The folks at AVS are the epitome of grade-A service and they prove it every week.
A Votre Service! has brought us peace of mind. We know that when we need an errand, repairs, or a special project, we can always count on them to be responsive and provide a great service. There hasn’t been anything that we have asked that they can’t do—hanging paintings, cleaning windows and upholstery, coordinating plumbing services, staying home for deliveries, or even tracking down and overnighting cells phones left behind! The team is professional and helpful and I recommend them to our friends and colleagues. This is a great service!
Thank you so much for taking such great care of us during our very busy season. To come home and have things in order after multiple 15–18 hour days is truly a relief and certainly a blessing. Thank you Yeny, Brenda, and Jocelyne. Your efforts are truly appreciated!
Maintaining a home from 110 miles away is a constant challenge—with the excellent overall support and responsiveness of the entire team at A Votre Service! (especially the handyman crew!) we can actually relax on our weekends and enjoy all that the East End offers. Highly recommend their services.
Jocelyne and Brenda have been nothing but efficient and professional in helping me out with various needs for my house in East Hampton, but most importantly I value their help every summer season in managing the changeover between renters of my house. I feel confident that the house will look and perform wonderfully for each of my new tenants.
We left our home in Sag Harbor in a rush, packed the car with our one-year-old, and dashed off. Arriving in NYC we realized that we left our video camera behind…and then our daughter started saying words for the first time! Where’s the camera?? Call A Votre Service! They went to our home and shipped it to us just in time to catch her say “Tofu”! Having the warm, responsive staff of A Votre Service! help us with errands, accept deliveries at our home, or even meet the cable guy has been so comforting for us and makes the operation of our Long Island home so much easier!
I live in California and have not been able to get back to the New York area for the last two years. I have depended upon A Votre Service! to maintain and protect my property. Through ice storms and summer rains, all problems have been promptly taken care of by AVS. I know the company is there for me and that’s one worry off my list.
It is with complete confidence that I recommend you to my friends and my customers. Your cleaning service makes my life easier in many ways and that is invaluable to me. On top of something so rare, your staff always does their best with a great attitude. Last but not least, let me say that we could all take lessons from you, Jocelyne, about customer service. As always, it is a pleasure to do business with A Votre Service!
Jocelyne’s team does an excellent cleaning job! She pays attention to specific requests and makes sure each task is complete. Her team is detailed, thorough, and dependable. Jocelyne really wants her clients to be pleased. Thanks for making summer weekends much more relaxing!
Now, after the hectic and hot days of summer are over, I just wanted to use a quiet moment to thank you for your unwavering support during those months in keeping my house looking neat, clean, and fresh. Your service is very detail oriented, shows initiative and reliability and, most important, trustworthiness. Whenever I approached you with one of the frequent last-minute “Please, help!” requests, your professional attitude always succeeded in reassuring me that every wish would be fulfilled and that you and your team would always deliver. Thanks to you my job has been made so much easier and I thank you and your ladies so much for it. Your service will definitely be highly recommended by me. All the best.
A Votre Service! is one of the best cleaning services I have used in the Hamptons. I have worked with them for more than eight years. I recommend them to all my rental customers and to my new homeowners who are seeking house cleaning services. They are trustworthy, reliable, and reasonable—something harder and harder to find these days, especially in a resort area. I would be happy to talk to anyone who would like a recommendation regarding this company.
I’m so glad we found A Votre Service! We tried a few other companies before, but none of them came close to the level of service provided by AVS. For the last two years they have performed year-round cleaning and handyman work as needed. They are reliable and professional with a high quality of work. I am always able to reach someone when needed and they are always courteous and professional. I highly recommend A Votre Service!
One of the greatest challenges of maintaining a vacation home is taking care of the day-to-day necessities that inevitably materialize. Working with Brenda and A Votre Service! has made those concerns disappear. They are instantly responsive, creative problem solvers, and conscientious in every way. No matter the need, large or small, A Votre Service! has the staff and the relationships necessary to handle it. It is almost like having a trusted member of our family taking care of our home 24/7!
We think you are great!
The lady you sent for my party help over Thanksgiving was terrific. She worked hard and had a great attitude. She did what was asked and brought her skills to food presentation and serving. Will definitely call you again when we do a party or need extra help. Left my kitchen in great shape! Thank you!
The A Votre Service Team takes wonderful care of our vacation home in every way—housekeeping, house watching, maintenance, painting, organizing, and coordination/management of larger contractors. Everyone on the team is extremely responsive, friendly, professional, thoughtful, and knowledgeable. They have restored our ability to actually relax and truly enjoy our second home. They go beyond taking care of every small detail that I personally care about; they very often anticipate ones I didn’t even think of. Hiring A Votre Service feels a lot like having a trusted, knowledgeable family member care for your home year-round.
We hired A Votre Service this past summer to take care of one of our VIP clients and they could not have been happier with the service!
I just wanted to let you know that A Votre Service! is an excellent cleaning service. They did a full exit cleaning after someone moved out of one of our exclusives but unexpectedly left 1/4 of the things behind a day before our first open house. Jocelyne and her team did an incredible job getting everything out and making it spotless so our first open house could be a success. She even brought in handymen to take out loads, window cleaners, the works. A very professional service and really pleasant workers who get the job done. I can’t recommend Jocelyne and her company enough!
Your cleaning staff has maintained our home beautifully. Every cabinet has been organized, not to mention not a smudge or a spec of dust anywhere in sight!
In addition to regular cleaning, ironing and other house cleaning services A Votre Service has seen us through a year-long gut renovation. They are consistent and trustworthy and we could not wish for better service.
I give them the highest of recommendations.
We have been using AVS for the last 4 years and find them to be very professional. They are extremely organized and thorough and they really care about our home. It is such a pleasure to know we can count on such a wonderful group of people to take care of our home as if it was their own.
Thank you A Votre Service for my perfect and immaculate house. There are many hassles and worries involved with owning a second home. But Jocelyne and her staff make sure it is always spotlessly clean and a joy to return to. During the winter, months and months go by when I cannot come out to the house, but Brenda and her house watching staff make sure any problem is quickly remedied—actually there are very few problems because they anticipate every storm and stretch of bad weather in order to take necessary precautions. And they are a great source for reliable qualified repair people who are so hard to find in the Hamptons.
Office manager was courteous and responsive, and the handyman was friendly and knowledgeable. I even learned a few things by watching.
“We have used A Votre service for our weekly cleanings for several years now and they are extremely reliable, organized, and professional with their cleaning management services. Any issues regarding the house, they will promptly address with us. They go above and beyond their call of duty and consistently exceed our expectations!“
I wish you guys came further west. I moved to the Huntington area last year and need a good cleaning service. Nothing and no one beats A Votre Service!
A Votre Service! is one of the best cleaning services I have ever used! Not only are their services above and beyond, but they always respond to any requests in a timely and prompt manner. They are a pleasure to work with and always deliver spectacular results. I would recommend them above anyone else in the Hamptons!
I have been an AVS client for 8 years. Their housekeeping staff is reliable, thorough, and courteous, and their administrative staff is professional, reachable, and well organized. Best of all: my house sparkles! I highly recommend AVS.
Truly a phenomenal service. The family I manage has very particular needs, as their home is seasonal. A Votre Service! has been phenomenal in taking the initiative to understand and adapt to my client’s unpredictable schedule. They have been extraordinary in terms of flexibility and working to fulfill our too often last-minute requests. I would recommend them for any household that needs a dependable housekeeping company.
I have tried several cleaning services during the twelve years that I have lived in the Hamptons. I can say without hesitation that A Votre Service! is by far the best. They go above and beyond my expectations each time they clean my house. The staff is careful, thorough, reliable, and trustworthy. What more could you ask for?
A Votre Service!, first, it is the speed at which they answer and come with a solution. Very often, Jaime comes. Quickly. He reports, also quickly on what needs to be done, on the cost. Then, he acts, quickly again. On a sudden leak, on lights that don’t work, and when I come to the house all is done. Then, for regular services, I don’t even need to write them on my calendar. Very gently, efficiently, I am reminded of what needs to be done, like for instance planning for the windows’ washing. Again, I come to the house, and the outside flows brightly into my house. Merci, A Votre Service!, for allowing us to enjoy even more our stays in Sag Harbor. Merci to Brenda, to Jocelyne, for always answering so fast to emergencies. Merci to the whole team.
The team from A Votre Service! made our move from a rental into our new house a pleasure. They handled everything from packing, cleaning, unpacking, to finding a place for everything! Jocelyne, the owner, came to the house herself before and during the move to ensure that all went smoothly. She proactively made suggestions and coordinated all the details. We are very pleased working with such a responsive, detail-oriented, and hardworking team.
In November 2011, a dear California friend in her eighties inherited a house in Sag Harbor, New York. The house was in terrible shape and needed extensive repairs. I called up A Votre Service!, talked with Brenda Estes, and met her on the Saturday after Thanksgiving at the house. For the next eighteen months Brenda and the head of A Votre Service!, Jocelyne Ranucci, managed every aspect of that house. Every week they sent someone out to the property to inspect it. They caught such things as running out of oil in the middle of winter, an infestation of mice in the spring, a major leak in the fall, etc., etc. They saved the owner thousands and thousands of dollars. When I started remodeling the house for my friend, I needed someone to check on the contractor. A Votre Service! visited the site three times a week and sent me detailed photographs of everything that was going on. I saw the electrical connections; through their photographs I viewed the insulation behind every wall before it was closed up; I saw the plumbing connections; I inspected the installation of the kitchen cabinets; and so on. Before any reimbursement was paid to the contractor, as for example for appliances, A Votre Service! would check with Sears or Best Buy to ensure that the materials had indeed been paid for. During the sales period, A Votre Service! made sure that the house was always clean and that the grounds were maintained. In short, they did a fabulous job through a very difficult period working for a faraway absentee owner. Eighteen months after I met the folks from A Votre Service!, the house finally sold (for an excellent price, I might add). A Votre Service! did the last special deep cleaning and we heard nothing but good reports from the buyer. In conclusion, I highly recommend A Votre Service! They are highly competent, honest people who think well and always act sensibly in the best interests of their clients.
A Votre Service! has been cleaning my house and my office for two years. They are very professional, courteous, trustworthy, and thorough. They always clean exactly as I ask, even if it means picking up Lego pieces after my children! My husband and I own a building company, and first impressions mean everything, so it is especially important that the office is immaculate. In addition to being amazing house and office cleaners, they are flexible if my schedule changes. They are easily reachable via email and phone. Their billing is easy to understand and professional. In short, I have nothing but good things to say about A Votre Service!
Jocelyne Ranucci treats my home as if it were her own. Over the past four years, she has done a wonderful job cleaning a property that I love, and in anyone else’s hands, I’d have to worry. She’s always finding creative solutions to cleaning problems that crop up, and she’s always available. Jocelyne takes real pride in her work. Every time I walk into my immaculate house following one of her cleanings, I’m grateful that I found her!
The team at A Votre Service! is really extraordinary. Not only do they do an exceptionally high-quality job of the routine work, they also respond quickly and professionally every time that I ask them to do something different. They make it possible to enjoy the privilege of having a house in the Hamptons without being there all the time.